Nyayalay

Privacy Policy — Nyayalay

Last Updated: [Insert Date]

Nyayalay (“we,” “our,” or “us”) provides technology solutions including AI-assisted transcription, transliteration, document processing, workflow automation, case-user mapping, and related services (“Services”). We are committed to protecting the privacy and confidentiality of user information in compliance with applicable laws.

This Privacy Policy explains how we collect, process, store, disclose, and protect information when users (“you” or “users”) access or use Nyayalay.

1. Information We Collect

1.1 User-Provided Information

  • Account details: name, email address, mobile number, organization details
  • Login credentials (hashed and encrypted)
  • User-uploaded files, documents, audio, or video used for transcription/transliteration or workflow processing
  • Case metadata voluntarily submitted by users

1.2 Automatically Collected Information

  • Device data: browser type, OS, device identifiers
  • Usage logs: pages visited, timestamps, access duration
  • IP address and approximate location
  • Error logs, performance analytics

1.3 Sensitive or Judicial Data

Due to the nature of Nyayalay, users may upload:

  • Court audio recordings
  • Legal documents (petitions, affidavits, case bundles)
  • Evidence documents
  • Parties’ names, witnesses, case IDs, FIR numbers, etc.

We treat all such data as highly sensitive.

1.4 Third-Party Data

If users upload third-party information (e.g., case participants), they are responsible for ensuring they have lawful authority to do so.

2. How We Use Your Information

We use collected information to:

  • Provide transcription, transliteration, AI-generated summaries, workflow automation, and related services
  • Improve accuracy and performance of AI models
  • Personalize platform functionality
  • Ensure operational functionality and security
  • Generate anonymized analytics for service improvement
  • Communicate service-related updates

We do NOT use sensitive judicial data for advertising or profiling.

3. AI, Automation & Accuracy Risks

Nyayalay uses AI models and automated systems, which include inherent risks:

3.1 Transcription & Transliteration Accuracy

  • AI-generated outputs may contain errors, omissions, misinterpretations, or formatting inaccuracies
  • Accents, background noise, overlapping speech, dialect variations, and low-quality audio can reduce accuracy
  • Users must verify all outputs before use

3.2 Summaries & Extracted Insights

  • AI-generated summaries may miss critical legal details
  • May incorrectly interpret intent
  • May produce incomplete or ambiguous text

3.3 Workflow & Case Mapping

  • Automated mapping may incorrectly associate users with cases
  • System suggestions must not be treated as legal conclusions
  • Users are responsible for validating case links and metadata

3.4 No Legal Advice

Outputs are generated algorithmically and should not be considered legal advice or certified documents.

4. Legal Basis for Processing

We rely on:

  • Consent
  • Contractual necessity
  • Legitimate interest in providing secure technology services
  • Compliance with legal obligations, if required by law enforcement or judiciary

5. Data Sharing

We do NOT sell or commercially exploit your information.

We may share data only with:

  • Trusted third-party processors (cloud hosting, analytics, security vendors)
  • Legal authorities when required by valid court order
  • Internal team members bound by confidentiality agreements

All third parties undergo security evaluation and sign data processing agreements.

6. Data Storage & Security

We use industry-standard security measures including:

  • Encryption at rest and in transit
  • Access control & role-based permissions
  • Regular security audits
  • Secure logging and monitoring
  • Data minimization and retention policies

Despite precautions, no digital platform is completely immune to breaches. Users accept this inherent risk.

7. Data Retention

We retain information:

  • As long as required to provide services
  • As long as needed for legal or compliance purposes
  • Until users request deletion (subject to legal exceptions)

8. Your Rights

You may request:

  • Access to data
  • Correction of inaccuracies
  • Deletion (where legally permissible)
  • Data portability
  • Withdrawal of consent

Requests can be made at: admin@traxof.com

9. Third-Party Links

Nyayalay may contain links to external websites. We are not responsible for their privacy practices.

10. Children's Privacy

Nyayalay is not intended for minors or individuals below legally permitted age for handling legal data.

11. Changes to Privacy Policy

We may update this policy periodically. Continued use after updates constitutes acceptance.

12. Contact Information

For privacy concerns:
Email: admin@traxof.com
Address: Bangalore, India